Blkfriars SMS Messaging Terms

1. Program Name

Blkfriars Business Communications

2. Program Description

Blkfriars may send SMS messages to individuals who initiate contact with us, request information or services, provide their mobile number for communications, or otherwise consent to receive SMS messages.

• Responses to inquiries
• Missed-call follow-up messages
• Responses to requested information
• AI Opportunity Audit updates
• Appointment scheduling
• Appointment confirmations
• Appointment reminders
• Rescheduling information
• Service-related updates
• Customer-service communications
• Other communications directly related to an interaction you initiated with Blkfriars

We do not currently use this SMS program to send unsolicited promotional or advertising messages.

3. Missed-Call Messages

If you call Blkfriars and we are unable to answer, we may send a limited follow-up SMS acknowledging your call and offering assistance, such as an opportunity to continue the conversation by text or schedule an appointment.

Missed-call messages are intended to respond directly to your attempt to contact Blkfriars.

We do not use a missed call as authorization to enroll you in an unrelated promotional SMS campaign.

4. Website and Form Communications

If you provide your mobile number through a Blkfriars website form, booking form, AI Opportunity Audit form, or similar communication method, we may ask you to consent to receiving SMS communications relating to your inquiry, requested service, or appointment.

Where an SMS consent checkbox is provided:

• The checkbox will not be preselected
• SMS consent is optional
• Consent is not a condition of purchasing goods or services
• Consent records may include the date and time, source, and version of the consent language presented

These SMS Terms do not expand the scope of any consent you provide.

5. Message Frequency

Message frequency varies depending on your interactions with Blkfriars, including your inquiry, appointment activity, requested services, and responses to our communications. You may receive multiple messages where reasonably necessary to respond to your inquiry, schedule or manage an appointment, or provide requested service-related information.

6. Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge fees for sending or receiving SMS messages depending on your mobile plan. Blkfriars is not responsible for charges imposed by your wireless carrier.

7. Opting Out

You may opt out of SMS communications at any time by replying:

STOP

We will also honor other valid and reasonable requests to revoke SMS consent as required by applicable law.

After an opt-out request, you may receive one final non-promotional message confirming that your request has been processed.

We will honor valid opt-out requests within the time required by applicable law.

After opting out, you will not receive additional automated SMS communications from the applicable messaging program unless you later request or provide any consent required to resume messaging.

Where supported, replying START may request that eligible messaging resume.

8. Help

For assistance, reply:

HELP

You may also contact Blkfriars directly: Phone: 917-379-2857 · Email: info@blkfriars.com

9. No Marketing Consent Through Transactional Messaging

Receiving or responding to an inquiry-related, missed-call, appointment, or service-related SMS does not by itself enroll you in a separate promotional SMS marketing program. If Blkfriars introduces promotional SMS messaging in the future, we will obtain any consent required by applicable law before sending those messages.

10. Mobile Number Responsibility

By providing a mobile number to Blkfriars, you represent that you are the authorized user of that number or otherwise have authority to receive communications at that number.

You agree to provide an accurate mobile number. If your mobile number changes or is reassigned, you should notify us or opt out of communications associated with the prior number.

11. Eligibility

Our SMS communications are intended for adults and business users. By participating in the SMS program, you represent that you are at least 18 years old or otherwise legally authorized to participate in the communication.

12. Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages. SMS delivery depends on factors outside Blkfriars' control, including:

• Your wireless carrier
• Network availability
• Device compatibility
• Telephone-number status
• Carrier filtering
• Telecommunications outages
• Other technical conditions

We do not guarantee that every message will be successfully or immediately delivered.

13. Privacy

Blkfriars respects the privacy of your mobile information.

Mobile telephone numbers, SMS opt-in information, and SMS consent records will not be sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers as reasonably necessary to:

• Deliver SMS messages
• Operate our communications systems
• Provide customer support
• Maintain security
• Schedule appointments
• Maintain customer relationship records
• Provide services you request

Service providers may include customer relationship management, telecommunications, messaging, hosting, and related technology providers.

For more information about how Blkfriars collects, uses, retains, and protects personal information, please review our Privacy Policy available through https://blkfriars.com.

14. Relationship to Other Terms

Our general Terms of Use apply to your use of the Blkfriars website and services, as applicable.

If these SMS Terms conflict with the Terms of Use concerning the operation of our SMS messaging program, these SMS Terms will control with respect to the SMS-specific issue.

Paid services remain subject to any separate written service agreement between Blkfriars and the applicable client.

15. Changes to the SMS Program

We may update, modify, suspend, or discontinue the SMS messaging program from time to time. If we materially revise these SMS Terms, we may post an updated version on our website and provide additional notice where required by applicable law. Changes to these SMS Terms will not be used to materially expand the scope of SMS communications authorized by an existing consent where additional consent is required by applicable law.

16. Changes to These SMS Terms

We may update these SMS Terms to reflect changes to:

• Our communications practices
• Our technology providers
• Applicable laws or regulations
• Carrier or messaging requirements
• Our services

The “Last Updated” date below will identify the latest revision. Updated terms apply prospectively from their effective date.

17. Contact Information

If you have questions about the Blkfriars SMS messaging program or these SMS Terms, contact:

• Blkfriars LLC
• New York, New York
• Phone: 917-379-2857
• Email: info@blkfriars.com